Terms of Service

Please read these terms of service ("terms of service", "terms") carefully before using BirddogFish website (“website”, "service") operated by Bird dog Fishing Specialties LLC. By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Bird dog Fishing Specialties LLC only grants use and access of this website, its products, and its services to those who have accepted its terms.

Bird Dog Fishing Specialties LLC prices are specified on the website. Retail prices are subject to state and local taxes and do not include shipping and handling fees. Payment is due in full at the time of purchase. Shipping and handling does not include insurance. Bird Dog Fishing Specialties LLC reserves the right to modify prices based on current market. You are encouraged to visit website frequently for any changes or updates to terms.

Limitation on liability Bird Dog Fishing Specialties LLC is not liable for any damages that may occur to you as a result of your misuse of our website, products or services. Bird Dog Fishing Specialties LLC reserves the right to edit, modify, and change this Agreement any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Bird Dog Fishing Specialties LLC and the user, and this supersedes and replaces all prior agreements regarding the use of this website. Any problems will be resolved through mediation.

Return policy

We strive to provide a top quality custom product to our customers. If you are not satisfied with your purchase, we will be happy to refund your money (return shipping not included) or exchange your purchase for another equivalent item IF RETURNED WITHIN 30 DAYS FROM THE DATE OF PURCHASE. RETURN POLICY IS VOID AFTER 30 DAYS. REFUNDS MAY TAKE UP TO 7-10 BUSINESS DAYS.

Items may be returned to:

Birddog Fishing Specialties LLC

17611 Rancho Diana

San Antonio, Tx 78255

Warranty policy

Bird Dog Fishing Specialties LLC Is confident in its products. Should your product fail because of a defect, it will be replaced at no charge, ONLY AFTER your product is returned to BDFS LLC (return shipping fee not included) and then will be assessed for a defect. Bird Dog Fishing Specialties LLC will determine defective or non defective product.

If your product breaks because of a misuse, accident, or non-fishing trauma, BDFS LLC will replace your product (fishing rods) ONLY AFTER the damaged product is returned (return shipping fee not included) for a $50 flat fee, no questions asked.

Privacy policy

This privacy policy Bird Dog Fishing Specialties LLC will help you understand how we use and protect the data you provide to us when you visit and use our website. We reserve the right to change this policy at any time at which you will be promptly updated. We advise you to frequently visit this page.

When you visit the website we may collect the following data: IP address , your contact information and email address, other information such as interests and preferences, and data profile regarding your online behavior on our website.

We are collecting your data for several reasons: to better understand your needs, to improve our services and products and to send you promotional emails containing the information we think you will find interesting, to contact you to fill out surveys and participate in other types of market research, to customize our website according to your online behavior and personal preferences.

Bird Dog Fishing Specialties LLC is committed to securing your data and keeping it confidential. Bird Dog Fishing Specialties LLC has done all in its power to protect data theft, unauthorized access and disclosure by implementing the latest technologies and software which help us safeguard all the information we collect online.

Once you agree to allow our website to use cookies, you also agree for us to use the data it collects regarding your online behavior ie. web pages you spend the most time on and websites you visit. The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis the data is completely removed from our systems. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so we may provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser.

At some point you may wish to restrict the use and collection of your personal data. You can achieve this by doing the following: When you are filling the forms on the website make sure to check if there is a box that you can leave unchecked if you don’t want to disclose your personal information. If you have already agreed to share your information with us, feel free to contact us via email and we will more than happy to change this for you.

Bird Dog Fishing Specialties LLC will not lease, sell or distribute your personal information to any third parties unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send promotional materials if you agree to this privacy policy.